Job Details

Job Title                            : Facilities Manager

Reporting to                  : Head, Support Services

Job Location                  : Head Office

Direct Reports              : Facilities Assistant, Transport Officer

Job Summary                : Responsible for the management of the Company’s facilities and the

provision of administrative service.

Key Job Responsibilities

• Developand update the company’s assets register and ensure the appropriate insurance

is maintained on all company assets.

• Directand control the maintenance of office equipment and facilities.

• Coordinateall contracted general services i.e. courier services, security and transport,

cleaning, office equipment maintenance etc.

• Manageall vendor relations relating to the management of the Company’s facilities.

• Superviseand manage transport services and ensure the effective management and

maintenance of the Company’s fleet of vehicles.

• Superviseall procurement activities of the Company

• Handlethe acquisition, distribution and storage of equipment and supplies.

• Overseethe preparation, analysis, negotiation and review of contracts relating to the

purchase or sale of equipment, materials, supplies, products or services.

• Monitorthe day to day affairs of the Company stores and ensure that proper records are

kept and stock properly managed.

• Liaisewith user departments to ensure that their procurement requirements are met as

much as practicable.

• Manageall Company facilities to ensure approved standards are met and maintained at

all times.

Conduct routine inspection and ensure that facilities are in good condition and

functional.

• Liaisewith the facility management companies for the provision of security and cleaning

services.

• Ensurehealth and safety standards are maintained on all Company premises.

• Supervisecontractors and artisans to ensure that contracts and repairs are executed

within budget and timelines at the right quality.

• Providebudgetary input with regards to facilities management and logistics.

• Supervisethe management of the front desk.

• Ensurecustomer service standards are maintained at all times.

Key Performance Indicators

• Satisfactoryinternal audit

• Compliance– inspection and maintenance schedule

• Compliance– maintenance standards

• TAT– procurement and requests

• Healthand safety standards maintained

• Reporting– facilities report

• TAT– Issues and complaint resolution

Relationships

External                            : Vendors, suppliers and external clients

Internal                             : All departments

Job Requirements

• Excellentorganizational skills

• Excellentcustomer service orientation

• Exceptionalattention to detail with proven interpersonal skills

• Negotiationskills

• Planningskills

• Problem-solvingskills

• Timemanagement skills

• TeamPlayer

Qualification

Educational                     : Minimum of 1st degree in a related field.

Professional                    : N/A

Knowledge                      : Facilities Management, procurement, health and safety.

Work Experience

• Facilitiesmanagement

• Logisticsmanagement support

• Minimumof 5 years work experience in a similar role with proven managerial

           experience.

• Physical Requirements: Visit suppliers/vendors and site visits.

Technical Competence           

Personal Competence

Should be;

• Creative
• Self-driven

        Resourceful

• Passionate
• Anexcellent communicator
• Ableto build trust
• Professionalwith a good service orientation
• Shouldplan to avoid failure

Level of Authority : Facilities Assistant, Transport Officer

Decision Making          : Limited to set standards approved by management. As permitted by

Management.

Working Conditions: Normal for an office environment. Work may require occasional

weekend and/or evening work and travel.

Physical Requirements: Visit suppliers/vendors and site visits

 

Job Details

Job Title                 : Chief Information Security Officer

Reporting To           : Head, Support Services

Department             : Support Services

Job Location            : Head Office

Job Summary           : To create and manage policies, processes and procedures and protect the company’s information assets, applications, infrastructure, and communications systems.

 

Key Job Responsibilities

• Advise the Senior Management and Board on Cyber and Information Security Management.
• Formulate an institutional methodology for managing cyber and information security risks.
• Develop the institution‟s Cyber and Information Security policy and submit it to the Senior Management and Board for approval.
• Develop and update specific and general work procedures for realizing the institution‟s cyber and information security policy.
• Maintain an ongoing process of cyber and information security risk assessment with the relevant institutional units, in order to analyse and assess: a) the risk levels integral to the institution's technological and business activities; b) The controls required to ensure systems integrity. c) The level of residual risk and exposure to cyber and information security threats the institution is willing to accept in implementing these activities.
• Integrate and coordinate all institutional cyber and information security efforts, including oversight and control of all institutional units participating in these efforts.
• Create a framework for receiving ongoing and ad-hoc reports from various institutional units.
• Initiate and conduct cyber and information security readiness exercises as follows: a) at least quarterly, an exercise shall be staged to assess the ability of one or more institutional entities to deal with a cyber-attack; and b) once a year, an exercise shall be undertaken to assess the preparedness of the entire institution to withstand cyber-attacks.
• Coordinate cyber and information security activities, including joint exercises with business partners and service providers.
• Promote cyber and information security awareness and train employees, suppliers, business partners and customers.
• Continuously learn and monitor cyber and information security issues by identifying trends, methods and advanced developments in the field while gathering information about emerging attack techniques and ways of dealing with them.
• Form a Cyber-Incident Response Team.
• Analyse cyber and information security incidents that have occurred in Ghana and worldwide, and assess their potential impact on the institution, as well as implement the relevant measures proposed.
• Develop metrics and indicators to assess the effectiveness of cyber and information security systems and procedures.
• Assess regular and ad-hoc institutional cyber and information security controls.
• Draw up annual and multiannual work plans, including budgeting, prioritisation and timetables for implementing the assessment processes.
• Prepare and submit annual reports to the Senior Management and Board, detailing the institutional cyber and information security defence level, weaknesses and vulnerabilities, available countermeasures, and the activities and budgets required to enhance its defences.
• Be responsible for collaborating with relevant institutions involved in cyber and information security issues.
• Ensure preparation of reports on major cyber and information security incidents to the Bank of Ghana.

                              

Key Performance Indicators

• Compliance with BoG Cyber Security Requirements
• Cyber and Information Security Audit and Risk Assessment Ratings
• Cyber and Information Security Incidents and Events
• Cyber and Information Security Breaches

Relationships

External                                :           Bank of Ghana, IT Vendors

Internal                                :           IT&T, Chief Executive Officer, Senior Management, Support Services

        Job Requirements

Qualification

Educational 

• A first degree in Computer Science/ Computer Engineering/ Electrical or Telecom Engineering.

Professional                                    : Certification in Cyber and Information Security

 

Knowledge

• Experience in Cyber and Information Security Management
• Excellent oral and written communication skills and ability to professionally represent to Senior Management.

 

Work Experience                : Three years working experience

 

Technical Competence

• Communication and presentation skills
• Policy development and administration
• Incident management
• Knowledge of Cyber Security regulations and standards compliance
• Risk assessment and management
• Security architecture
• Systems security
• Disaster recovery